- Always 100% Confidential. You don't have to give us your real name to get tested.
- Fast Results. Your test results will be available within 1-3 days depending on the test and the location.
- Locations. We have testing centres around South Africa so you do not have to travel far.
- Facilities. Our centres are clean and modern.
- Non-Judgmental. Our teams are friendly and non-judgmental. We have heard it all before!
Sexual Health Testing: Frequently Asked Questions
This is a list of frequently asked questions about STD & HIV testing. If you have any specific questions about getting tested for HIV with Better2Know, please contact us.
Where are your centres? How do I make an appointment?
How do I know if I have an STD? What are the symptoms?
The only way to know for sure is to get tested. This is because many STDs either have no symptoms at all, or have very common symptoms, which can be confused with other diseases. To learn more about the symptoms of specific STDs, including HIV, please click here.
When should I get tested?
STDs take a period of time after infection, before they can be detected through testing. The period of time between infection and when the disease can be detected with a test, is known as a "window period" or an "incubation period". Different STDs have different incubation periods. For Chlamydia and Gonorrhoea, you can generally be tested soon after potential exposure. HIV typically takes ten days before tests are reliable. To learn more about HIV window periods, please go to HIV Testing. For more information on other STDs, please visit STD & STI Testing.
I am really scared - Should I get the 10 day HIV test?
The 10 day HIV test takes 1 day for the results from when the sample is received in the laboratory, so it is faster than waiting to take the 28 day test. While some people desperately want to get results, this test has a higher rate of false positives (giving a positive result when in fact there is no HIV infection). If you choose this test, you are recommended to retest at 28 days post potential exposure.
How long does it take to get results?
All results are available within 1-3 days of your sample being received the laboratory.
Are my results confidential?
Yes. The results are 100% confidential and will be known only to you and Better2Know. The results will not be shared with any third parties.